PRIVACY POLICY

This Privacy Policy explains how we collect, process, use, share and protect information about you.

Mega Cabs attaches great importance to the protection of their users’ personal data. All personal information submitted by users is collected, stored, and processed exclusively in accordance with the city-specific legal provisions concerning data protection.

Server log files / INFORMATION YOU PROVIDE TO US

We may ask you to provide us with certain Protected Information. We may collect this information through various means and in various places through the Services, including account registration forms, contact us forms, or when you otherwise interact with us. When you sign up to use the Services, you create a user profile. We shall ask you to provide only such Protected Information which is for lawful purpose connected with our Services and necessary to be collected by us for such purpose.

The current data fields that might be requested for are:

Our Website and Mobile APP accessed

  • Time
  • Date
  • Browser type and operating system used
  • Page visited
  • Email
  • Password
  • Name
  • Address
  • Mobile phone Number
  • Zip Code

  • We provide some of your Protected Information (such as your name, pick up address, contact number) to the driver who accepts your request for transportation so that the driver may contact and find you. The companies for which drivers work (that are providing the transportation service) are also able to access your Protected Information, including your geo-location data.

  • In addition, tracking information is collected as you navigate through our Services, including but not limited to geographic areas. The driver’s mobile device will send the GPS coordinates (including pick-up and drop-off), during the ride and also while the driver is in online to our servers. Most GPS enabled mobile devices can define one’s location within 50 feet distance to the rider.

  • We will be using/ tracking the driver's GPS Co-ordinates when he's "Online" and we will not track as soon as he goes "Offline".

  • We use that geo-location information for various purposes, including for you to be able to view the drivers in your area that are close to your location, for you to set your pick up location, for the drivers to identify the pick-up location.

  • We collect the various information during the interactions with the Service, including the date and time or a ride booked through the Service (“Ride”), distance of Ride and amount charged by the Driver.

This data is stored for prosecution purposes in the event of illegal activities, and may also be used for statistical analyses for the optimization of our Website/services.

Apart from the above mentioned details, we do not store any information about the customer (namely Credit card details or any Username/Password)

Disclaimer: MEGA CABS PRIVATE LIMITED DOES NOT GUARANTEE FOR THE SERVICE EVERYTIME YOU BOOK THE CAB OR CABS. IT IS DEPENDENT UPON THE DRIVER, CAB CONDITION, FUEL OR CNG, TRAFFIC CONGESTION, NATURAL CALAMITY, BANDH OR CURFEW, ROAD BLOCKAGE, PROCESSION IN ORDER TO REACH AS SCHEDULED AT THE PICK UP POINT TO OFFER TRANSPORTATION SERVICES WHICH MAY BE ORDERED AND SCHEDULED THROUGH CALL CENTRE, MOBILE APP OR WEBSITE.